Showing posts with label Psychology Notes. Show all posts
Showing posts with label Psychology Notes. Show all posts

MP Board Class 12 psychology ke sabhi chapters ke question answer yaha simple bhasha me diye gaye hain. Niche diye gaye links par click karke aap kisi bhi chapter ko aasani se padh sakte hain.

 Psychology; मनोविज्ञान
(MP Board)
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MP Board Class 12 psychology ke sabhi chapters ke question answer yaha simple bhasha me diye gaye hain. Niche diye gaye links par click kark...

Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 9 Developing Psychological Skills

By StudyEducation





NCERT TEXTBOOK QUESTIONS SOLVED

1.What competencies are required for becoming an effective psychologist?
Ans. For becoming an effective psychologists, following competences are essential:
(а)General Skills (b) Observational Skills (c) Specific Skills
(a)General Skills:
•General skills are essential for all professional psychologists.
•These skills include personal as well as intellectual skills.
•Once ensuring that a student has these skills subsequent training in his/her area of specializations to him/her intellectual and personal skill are as follows:
Interpersonal Skills: Ability to listen and be empathic. It may be verbal or non-verbal.
•Cognitive:
— Ability to solve problems — Having curiosity and flexibility
•Affective Skills:
— Openness to ideas — Agreeableness — Honesty
•Expressive skills: Ability to communicate in verbal and non-verbal form.
•Reflective Skills:
— Intrapersonal intelligence —Ability to examine own motives,attitude and behaviour.
•Personal skills:
— Personal hygiene — Time management
(b)Observational Skills:
Psychologists should have training in objectives and systematic observation.
•They should have skill to observe various aspects of surrounding including people and varying events.
•Psychologists should engage in observing people and their actions with following precautions:
— Patience. — Optimistic curiosity.
— Respecting clients privacy.
— Awareness of people reactions, emotions and motivation.
— Training good questions which could be answered during observation.
(c)If the psychologist wants to work in a specialized field then professional training in specific skill development is essential.
The main specific skills are as follows:
(a) communication skills (b) Psychological testing skill
(c) Interviewing skill (d) Counselling skill

2.What are the generic skills needed by all psychologists?
Ans. General/Generic Skills:
•These are essential for all professional psychologists.
•These skills include personal as well as intellectual skills.


Generic (intellectual and personal skills) are as follows:
Interpersonal Skills: Ability to listen and be empathic. It may be verbal or non-verbal.
•Cognitive:
— Ability to solve problems — Having curiosity and flexibility
•Affective Skills:
— Openness to ideas — Agreeableness — Honesty
•Expressive Skills: Ability to communicate in verbal and non-verbal form.
•Reflective Skills:
— Intrapersonal intelligence
— Ability to examine own motives, attitude and behaviour.
•Personal skills:
— Personal hygiene — Time management

3.Define communication. Which component of the communication process is most important? Justify your answer with relevant examples.
Ans.Communication is a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed as verbal and/or non-verbal messages that are sent, received and comprehended.
Component of the Communication:
The mort important component of communication is speaking with the use of language.
•Language involves use of vocabulary which includes words by symbols.
•Communicator must know how to use words appropriately in organized and understandable form.
•It is necessary to be clear and precise.
•Communication takes place within a context and needs to consider the other’s frame of reference.
•It is important for the speaker to adjust his vocabulary level and choice of words to
fit the level of the listener.
•Slang expressions, words unique to a culture, euphemism can become obstacles in good communication.
•Listening may appear as a passive behaviour, as it involves silence. But this is far from true.
•Listening requires a person to be attentive, patient, non-judgmental and have the capacity to analyze and respond.
•It is an active process.
•Hearing and listening are not the same, hearing is biological mechanism. It involves reception of a message through sensory channels.

4.Describe the set of competencies that must be kept in mind while administering a psychological test.
Ans.•Developing the skills of psychological testing is important since tests are important tools used for the assessment of individuals for various purposes. Proper training is required for administration, scoring and interpretation of tests.
•Psychologists study individuals, differences based on factors such as occupation, age, gender, education, culture, etc.
•While using psychological test, following factors must be kept in mind:
1.An attitude of objectivity 2. Scientific orientation
3. Standardised Interpretation must be kept in mind. For example, in organizational and personnel work, in business and industry, where specialized tests are used to select individuals for specific jobs, it is essential to use actual performance records or ratings as a criterion for establishing validity of a test.
•Suppose the personnel department wants to know whether a certain psychological test can help it to identify potentiality of best stenographers.
•It must be established that the test differentiates among employees of several performance levels.
•It should be found the performance on the job of a newly employed worker selected on the basis of test indeed matches with his/her test scores.

5.What is the typical format of a counselling interview?
Ans. Interview refers to purposeful conversation through face-to-face interactions.
•It follows a basic question-answer format.
•First, the objectives of the interview are set.
•The interviewer then prepares on interview format.
•There is a basic format which is followed, regardless of the interview’s purpose; i.e., an interview has three stages:
— Opening — The body — The closing
A.Opening of the Interview:
1. In involves establishing report between the two communicators, so that the interview becomes comfortable.
2. Generally, the interviewer starts the conversation and does most of the talking at the outset. This serves two functions:
(a)It establishes the goal of the interview
(b)It gives the interviewee time to become comfortable with the situation and the interviewer.
B. Body of the Interview:
1.This is the heart of the process.
2.In this stage, the interviewer asks questions in an attempt to generate information and data that are required to fulfil/required for the purpose.
Sequence of Questions:
To accomplish the purpose of an interview, the interviewer prepares set of questions – called a schedule for different domains or categories he/she wants to cover.
1.To form the schedule, the interviewer must first decide on the domain/categories under which information is to be generated. For example for questions used in job interview (box 9.5), the interviewer selected various categories such as not use’ of the organization last worked for, satisfaction with the past job, views on product etc.

2.These domains/categories and the questions within them are formed ranging from easy to answer to difficult to answer.
C. Closing of the Interview:
While closing the interview, the interviewer should:
1.Summarise what she/he has been able to gather.
2.Give a chance to the interviewee to ask questions or offer comments. One ‘ should end witfc a discussion of the next step to be taken.


Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 9 Developing Psychological Skills By StudyEducation NCERT TEXTBOOK QUESTIONS SOL...

Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 8 Psychology And Life

By StudyEducation




NCERT TEXTBOOK QUESTIONS SOLVED

1. What do you understand by the term ‘environment’? Explain the different perspectives to understand the human-environment relationship.
Ans. Word ‘environment’ refers to all that is around us. Literally, it means everything that surrounds us including the physical, Social world and cultural environment. In general, it includes all the forces outside the human beings to which they respond in some way. A psycnologist named Stokols proposed three approaches to describe human-environment relationship:
(i)The Minimalist Perspective: This view assumes that physical environment has negligible influence on human behaviour. Both run parallel to each other.
(ii)The Instrumental Perspective: According to this approach, environment is simply provider. It is for the comfort of us. Human beings can use the environment as per their needs.
(iii)The Spiritual Perspective: It refers to the view of the environment as something to be respected and valued rather than exploited. Physical environment and human relationship are interdependent. The traditional Indian view about the environment supports spiritual perspective, worshipping Pipal, respect for rivers and mountains. Chipko Aandolan and movement by Bisnoi Community are examples of Indian perspective.

2.“Human beings affect and are affected by the environment.” Explain this statement with the help of example.
Ans. Environment significantly influences various physical and psychological aspects of human behaviour. Some are as follows:

(a)Environmental Influence on Perception: According to researches, our perception is influenced by the environment in which we live. For example. Tribal societies of Africa living in Circular huts show less error in a geometric illusion (the Muller Lyer illusion) than people from cities, living in houses with angular walls.
(b)Environmental Influence on Emotions: For example, watching quietly flowing river, a smiling flowers or a tranquil mountain top provides joy and happiness.
•Natural disasters, landslides can provide deep depression and sorrow, lack of control over their lives.
•Such an influence is traumatic, changes people’s lives forever, and can last for a long time after the actual event in the form of post-traumatic stress disorder.
(c)Ecological Influence on Occupation, Living style and Attitudes:
(i)The natural environment of a particular region determines the people living in that region will develop what type of societies—may be agricultural or may be industrial.

(ii)In turn, the occupation determines the life-style and attitudes of the residents of a particular geographical region.
Human behaviour particularly influencing on the environment in negative manner. Following are the environmental stressors which effect human beings, although many are created by human beings themselves.
1.Pollution:
(a)Air-pollution: Emission of toxic gases due to automobile and industrial emissions cause adverse effect on the health.
-Air-pollution reduces visibility and leads to eye irritation, headache, fatigue, occurrence of cancer of respiratory system.
(b)Noise or sound pollution: Any sound which an individual finds unpleasant in a particular situation is considered noise or sound-pollution. Noise (sound pollution) leads to adverse psychological effects. It may leads to high level of stress, narrowing of attention, decrease in concentration, etc.
(c)Water-pollution: Various problems related to digestive system and gastrointestinal issues occur due to water-pollution.
2. Noise
Any unpleasant, irritating or interfering sound is called as Noise.
– Noise is an environmental stressor which may affect adversely depending on (a) Predictability (b) Controllability (c) Intensity
3.Crowding and Density:
•Crowding is the subjective feeling of crampedness or being too close to each other. It has negative effects on task performance, personality, interpersonal relationship, general physical and mental health.
•Density is an objective geographical term which refers to number of persons living within the available space, or per square meter area.
4.Natural and Man-made Disasters:
Natural disasters are earthquake, volcanic eruption, windstorm, tornado, cyclone, famine etc.
— There are man-made disasters also; like Bhopal gas tragedy and nuclear bomb explosion in Japan, which not only caused extensive damage to property and physical environment but also had long-term effects on the lives of people.
— Man is largely responsible for regarding the quality of environment that surrounds us. Almost everything humans do has small but cumulative effects on the environment in which we live. e.g., driving a car, using a hair spray, use of refrigerator, etc.

3.What is noise? Discuss the effects of noise on human behaviour.
Ans. Noise is defined as an unwanted sound or sounds that create an effective response. Some may not be disturbed by even a loud-speaker sound, on the other hand, some might even find whistle, tinkling of wind as noise. Thus, any sound “which an individual finds unwanted is noise.

Noise (sound pollution) leads to adverse psychological effects. How the noise affect the individual depends on:
(a)its intensity (loudness), loud sound is often unpleasant and irritating.
(b)predictability, we can adapt more easily to a regular, predictable sound such as ‘ chirping of birds in the morning.
(c)Perceived Control: The negative effects of noise are reduced when individuals perceive that they have control over it.
Effects of noise (sound-pollution) on task performance:
(i)When the task being performed is a simple mental task, such as addition of numbers, noise does not affect overall performance whether it is loud or soft.
(ii)If the task being performed is very interesting, then, too, the presence of noise does not affect performance.
(iii)When the noise comes at intervals and in an unpredictable way, it is experienced as more disturbing than the noise being continuously present.
(iv)Difficult task performance requires full concentration, then intense, unpredictable and uncontrollable noise reduces the level of task performance. ‘
(iv) When switching off the noise is within the control of the person, the numbers of ’ errors in task performance decrease.

4.What are the salient features of crowding? Explain the major psychological consequences of crowding.
Ans.Crowding: It is psychological crampedness. It manifests following features:
(a) Feeling of discomfort because of too many people or things around us the experience of physical restriction and sometimes the lack of privacy.
(b)Crowding is the person’s reaction to the presence of a large number of persons within a particular area or space.
Features of Crowding; Crowding has the following features:
— Crowding gives feeling of discomfort.
— It gives a feeling that individual privacy is being threatened.
— It gives feeling that individual’s personal space is being invaded.
— It gives negative view of a space around the person.
— Crowding develops feelings of loss of control over social interaction.
Crowding is studied by various psychologists in India and abroad.
Crowding is not always experienced in high density setting nor all people experience its
negative effects. For example, Mela has high density but still people enjoy it.
Effects of Crowding and High Density:
(а)Crowding and High density may lead to abnormal behaviour and aggression. e.g., an increase in population has sometimes been found to be accompanied by an increase in violent crime.
(b)Crowding leads to lowered performance on difficult tasks that involve cognitive processes and has adverse effects on memory and the emotional state.
(c)Children growing up in very crowded households show lower academic performance. They also show a weaker tendency to continue working on a task if they are unsuccessful at it, compared to children growing up in non-crowded households. They experience greater conflicts with parents and get less support from their family members.
(d) The nature of social interaction determines the degree to which an individual will react to crowding. For example, in parties, large number of persons may not cause stress rather it may lead to positive emotional reactions.
(e) Individuals differ in the degree to which they show negative effects of crowding and also in the nature of these reactions.
Two kinds of tolerance can be mentioned that may explain these individual differences: (t) Crowding Tolerance (ii) Competition Tolerance
(i) Crowding Tolerance; It refers to the ability of a person to mentally deal with the high density or crowding environment, e.g., crowded residence.
•It is developed because people can use to manage people around them.
•It is modifying ones perception one holds regarding high density/crowded situations.
•Indians in general have more crowding tolerance.
(ii)Competition Tolerance: It is the ability to put up with a situation in which individuals would have to compete with many others for even basic resources including physical space.
Since there is a greater possibility of competition for resources in a crowded setting, the reaction to that setting would be influenced by the extent of tolerance for competition for resources.
(iii)Cultural Characteristics: It may determine the extent to which a particular environment is judged to be subjectively more crowded or less crowded.

5. Why is the concept of‘personal space’ important for human beings? Justify your answer with the help of an example.
Ans. The concept of personal space refers to the personal physical distance that we maintain in our social interaction.
It is important for following reasons:
(i)It explains many of the negative effect of crowding as an environment stressor.
(ii)It tells us about social relations. For examples, two people sitting or standing close tighter are seen to be friends.
It gives us idea about how physical space can be modified in order to reduce stress or discomfort in real life situations.
Everyone has desire of personal space. Males generally have a larger personal space than females. Degree of personal space differ from culture to culture.
Personal space can vary between people, between situations and settings and between cultures. Edward Hall, an anthropologist, mentioned four kinds of interpersonal physical distance—intimate distance, personal distance, social distance and public distance.

6.What do you understand by the term ‘disaster’? List the symptoms of post-traumatic stress disorder. How can it be remedied?
Ans. Natural disaster is an environmental hazard. It is known as disaster because—
•it is mostly unpredictable.
•it causes enormous loss of life and property.
In general, the intensity of reaction is affected by the following:
(i)The severity of the disaster, and the loss incurred both in terms of property and life.
(ii)The individual’s general coping ability.
(iii)Other stressful experiences before the disaster. For e.g., people, who have experienced stress before, may find it more difficult to deal with another difficult and stressful situation. But, there are ways to be prepared to minimize their decussating consequence in the form of:
1.Warning: when cyclones or high tides are predicted, fishermen are asked not to venture into the sea.
2.Safety Measure: Unfortunately, in the case of some natural disasters such as earthquakes, even if prediction is possible, the events came too suddenly for people to be mentally prepared. Therefore tips are given beforehand about to do when there is an earthquake.
3.Treatment of Psychological Disorder: This includes self-help approach as well as professional treatment. According to some experts who deal with PTSD,one of the key attitude to be developed in the survivors is that of ‘self-efficacy’
i.e. that the belief that “I can do it” or “I came out of this phase successfully”.
(a)Immediate Reaction: The immediate reaction after a disaster is commonly manifest in the form of disorientation. People take some time to understand the full meaning of what the disaster has done to them. They may deny to themselves that something terrible has happened.
(b)Physical Reaction:
There is bodily exhaustion even without physical activity such as-
•Sleep disturbances.
•Change in eating pattern.
•Increased heart-beat and blood-pressure.
(c)Emotional Reaction:
•Fear
•Grief
•Irritability
•Anger (why should this happen to me)
•Helplessness
•Hopelessness
•Depression
•Numbness (absolute lack of emotion)
•Guilt feelings for having survived while someone else died
•Lack of interest in routine jobs
(d) Cognitive Reaction:
•Worry • Difficulty in concentration
•Reduced span of attention • Confusion
•Loss of memory • Nightmare of the event
(e) Social Reactions:
•Withdrawal from others
•Getting into conflict with others
•Having frequent arguments with even
•Feeling rejected or left out Very often in the midst of severe emotional reaction to stress, some survivors may develop positive outlook on life with empathy.

7.What is pro-environmental behaviour? How can the environment be protected from pollution? Suggest some strategies.
Ans. Pro-environmental behaviour is the friendly and caring attitude of people who help to prevent environmental degradation and conserve natural resources.
For instance, change in life-style and attitude of the people like conserving energy resources, planting trees, reduction in noise (sound-pollution) and air-pollution.
Some Strategies to Protect Environment are:
(i) Reducing air-pollution by keeping vehicle in good condition or changing to non-fuel driven vehicle, stopping the practice of smoking.
(ii) Reducing noise (sound pollution) by ensuring that noise levels are low. e.g., discouraging needless honking on the road, or making rule regarding noisy music at certain hours.
(iii)Planting trees and ensuring their care.
(iv)Reducing the non-biodegradable packing of consumer goods.
(v)Laws related to construction (especially in urban areas) that violate optimal environment design.
(vi)Saying ‘no’ to plastic use in any form, thus reducing toxic wastes that pollute water, air and the soil.

8.How is ‘poverty’ related to ‘discrimination’? Explain the major psychological effects of poverty and deprivation.
Ans. Poverty is the economic deprivation, associated with low income, hunger, low caste and status.
•Illiteracy, poor housing, over-crowding, lack of public amenities, mal-and under-nutrition, and increased susceptibility to diseases are main features.
•Poverty is an actual shortage of resources so it is objectively defined term.
•Deprivation is subjectively defined. It is more a question of perceiving or thinking that one has got less than what one should have got.
•Poverty is not a necessary condition for experiencing deprivation but a poor person may experience deprivation.
•Social disadvantage is a condition because of which some sections of society are not allowed the same privileges as the east society e.g. caste system.
Effects of Poverty and Deprivation:
(i)Low aspirations and low achievements, low motivation, and high need for dependence is the major effect of poverty and deprivation. They believe that events in their lives are controlled by factor outside them, rather within them.
(ii)With respect to social behaviour, the poor and deprived sections exhibit on attitude of resentment towards the rest of society.
(iiii)With regard to personality:
•The poor and deprived low self-esteem, high anxiety, introversion, and live only in the immediate present rather than being future-oriented.
•The poor and deprived live with a sense of hopelessness, powerlessness, feelings of injustice and experience a loss of identity.
(iv)Researches have proved that prolonged deprivation significantly impair the cognitive functioning of the individual.
(v)With regard to mental health, there is an unquestionable relationship between mental disorder and poverty or deprivation.
(vi)The poor are more likely to suffer from specific mental illness compared to the rich, possibly due to constant worries about basic necessities, feeling of insecurity or inability to get medical faculties especially for mental illness.

9.Distinguish between ‘instrumental aggression’ and ‘hostile aggression’. Suggest some strategies to reduce aggression and violence.
Ans.Aggression: According to psychologists, aggression refers to any behaviour by a person that is intended to cause harm to another person or persons to take revenge. For example, aggression It can be demonstrated in actual action or through the use of harsh words or criticism or even hostile feelings against others.
•Violence: Forceful destructive behaviour towards another person or persons to attain some material gain is violence.
Instrumental Aggression:
The act of aggression is meant to obtain a certain goal or get others, possessions forcefully. For example, A bully slaps a new student in school so that he can snatch the new comer’s chocolate. In violence, individual may or may not have the intention to harm others in terms of revenge. It is forceful destructive behaviour, e.g., hitting a person just to loot his money.
Hostile Aggression:
An expression of anger towards the target, with the intention of harming him/her even if the aggressor does not wish to obtain anything from the victim. For example, A criminal may beat up a person in the community for mentioning his name to the police. Aggression can be reduced by creating the appropriate attitude towards the general problem of growing aggression.
(a)Parenting:
•Parents and teacher should be specially careful not to encourage aggression in any form. The use of punishment to bring about discipline also needs to be changed.
(b)Modelling:
•Opportunities to observe and imitate the behaviour of aggressive models should be reduced drastically.
Portraying aggression as heroic behaviour should be particularly avoided because this may set the stage for learning through observation.
(c)Implementing social justice and equality in society:
•It will help in reducing frustration levels and thereby curb aggressive tendencies at least to some extent.
(d)Inculcating positive attitude towards peace at the level of community or society. The father of our nation, Mahatma Gandhi, gave the world a new view to peace that was not simply the absence of aggression. This was non-violence. It should be taught to the younger generation.

10. Discuss the psychological impact of television viewing on human behaviour. How can its adverse consequences be reduced? Explain.
Ans. Television is one of the useful products of technological progress. It has both positive and negative effects. It has effects on cognitive processes and social behaviour.
1.T.V. provides large amount of information in an attractive form and in visual mode, for which it became a powerful medium of instructions.
2.Excellent programmes emphasise positive interpersonal attitudes and provide useful factual information, teaching children how to design and construct certain objects.
3.T.V. watching may have an adverse effect on children’s ability to concentrate on one target. Their creativity and ability to understand each other through social interaction is also significantly impaired.
4.Reduction in habit of reading and writing skills and also their outdoor activities such as playing is also reduced.
5.Watching violence on T.V. has been linked to greater aggressiveness in the viewers. As children are not mature enough to think of consequences, they simply imitate.
•Some studies pointed out that merely watching violence on the television does not make children more aggressive. Other factors need to be present.
•Other research findings show that watching violence may actually reduce the natural aggressive tendency of the viewers: what is ‘bottled up’ gets an outlet, thus cleans the system. This process is called catharsis.
6. Due to T.V. watching, consumerist attitude has developed. Numerous products are advertised and it is very natural for the viewer to get carried away.


Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 8 Psychology And Life By StudyEducation NCERT TEXTBOOK QUESTIONS SOLVED 1. What ...

Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 7 Social Influence And Group Processes

By StudyEducation





NCERT TEXTBOOK QUESTIONS SOLVED

1.Compare and contrast formal and informal groups, and in groups and out groups.
Ans. Formal Groups:
(i)The functions of a formal group are explicitly stated, as in an office organization, or social work club.
(ii)They have rigidly stated functions and the roles of the members are well-defined or imposed.
(iii)Formal groups have a chain of command for decision-making, e.g., military or bureaucracy. .
Informal Groups:
(i)Informal decision-making process may exist as parallel mechanisms.
(ii)Members of informal groups usually feel more comfortable to take decision in informal settings, e.g., tea time group or lunch group.
(iii)There are no elicit rules and regulations for informal group.
In-group:
(i)It is generally considered as ‘me, my, we, or our’ group.
(ii)People in in-group are viewed as having desirable behaviour and admirable traits,
(iii)It is always good, strong, cohesive, kind-hearted, open, relaxing and cool.
Out-group:
(i)It is considered as ‘they’ group.
(ii) Members are often perceived negatively.
(iii) It is always bad, dirty, damaging, dangerous and has people with negative emotions.

2. Are you a member of a certain group? Discuss what motivated are you to join that groups.
Ans. Definitely I am member of various groups. In other words, I will say that there is no dimension of life where I am not related to a group because we all are social beings and for everything, we are dependent on this or that group. There are various reasons which

motivate me and everybody to join a group. Some of them are as follows:
(i)Security: Groups reduce the feeling of insecurity. Being with people gives a sense of comfort and protection.
(ii)Status: When the group is perceived as important high profile and well known, then the members also feel recognized and ‘experience a sense of power’, e.g., being a student of high profile school.
(iii)Self-esteem: Being a member of a prestigious group enhances the individual’s self-concept.
(iv) Satisfaction of one’s Psychological and Social Needs: Groups satisfy one’s social and psychological needs such as sense of belongingness, giving and receiving attention, love and power.
(v)Group Achievement: Groups help in achieving the goals which cannot be attained individually.
(vi)Provide Knowledge and Information: Group membership provides us knowledge and information and broadens our views.

3. How does Tuck man’s stage model help you to understand the formation of groups?
Ans. According to Tuck man, group formation takes place in following stages:
(i)Forming Stage: When group-members first meet, there is a great deal of uncertainty about the group, the goal, and how it is to be achieved.
(ii)Storming: There is a stage of inter group conflict. There is conflict among members about how the target of the group is to be achieved, who is to control the group and its resources, and who is to perform what task.
(iii)Norming: Group-members by this time develop norms related to group behaviour. This leads to development of a positive group identity.
(iv)Performing: At this stage, the structure of the group has evolved and is accepted by group-members. The group moves towards achieving the group goal.
(v)Adjourning Stage: In this stage, once the function is over or goal is achieved, the group may be disbanded.
These stages help in group formation. Which occurs on the basis of following factors:
(i)Proximity: Individuals with similar background, living in the same complex (e.g., going to the same school) may form groups on the basis of proximity.
(ii)Similarity: It has been observed that more the similarity in the attitudes, interest, beliefs and value system of two persons, greater the likelihood that they would form a group.
(iii)Common Motives and Goals: When a number of people have common objectives or goals, they tend to get together and form a group.

4. How do groups influence our behaviour? (CBSE 2008, 2014)
Ans. I.Group influence our behaviour in following three forms:
•‘Social facilitation’ is a form of group influence.
•‘Social facilitation’ refers to a concept that performance on specific task is influenced by the mere presence of others.
•Norman Triplett observed that individuals show better performance in presence of others, than when they are performing the same task alone.
Better performance in presence of others is because the person experiences According to arousal, which makes the person react in a more intense manner.
The arousal is because the person feels he or she is being evaluated. Cottrell called this idea evaluation apprehension. The person will be praised if performance is good (reward), he/she will be criticised if it is bad (punishment). We wish to get praise and avoid criticism, therefore we try to perform well and avoid criticism.
As in case of complex task, the person may be afraid of making mistakes. And the fear of criticism or punishment is stronger.
If the others present are also performing same task, this is called a situation of co action. When task is simple or a familiar one, performance is better under co-action than when the person is alone.
Task performing can be facilitated and improved or inhibited and worsened by the presence of others. If we are working together in a larger group, the less effort each member puts in. This phenomena is called social loafing, based on diffusion of responsibility.
Diffusion of responsibility can also be frequently seen in situations where people are expected to help.
II.‘Social loafing refers to reduction in motivation when people are functioning collectively.
• It is a form of group influence.
(i)Group members feel less responsible for the overall tasks being performed and therefore exert less effort.
(ii)Motivation of members may decrease because they realize that their contributions cannot be evaluated on the individual basis, so to why to work hard.
(iii) The performance of the group is not to be compared with that of the other groups.
(iv)There is improper co-ordination (or no co-ordination) among members.
III.Group polarization is a group influence which refers to the strengthening of groups initial position as a result interaction and discussion.
As a result of group discussion opinion shifts towards more extreme positions than those whicfi they initially held.
In group polarization, it has been found that groups are more likely to take extreme decisions than individuals alone. Group polarization occurs due to the following factors:
(i)In the company of like-minded people, people are likely to hear newer arguments favouring their view-points.
(ii)When people find others also favouring their view-point, they feel that their view is validated by the public. This is a sort of bandwagon effect.
(iii)When people find others having similar views, they are likely to perceive them as in-group.

5.How can you reduce social loafing in groups? Think of any two incidents of social loafing in school. How did you overcome it?
Ans. Social loading is a negative group influence. Which occurs due to defusion of responsibility. For the quality performance of the group, it should be reduced. It can be reduced through the following methods:
(i)By making the efforts of each person identifiable.
(ii)increasing the pressure to work hard (making group-members committed to successful tasks performance).
(iii)increasing the apparent importance or value of a task.
(iv)making people feel that their individual contribution is important.
(v)strengthening group cohesiveness which increases the motivation for successful group outcome.


6.How often do you show conformity in your behaviour? What are the determinants of conformity?
Ans. Conformity: It is a most indirect form of social influence in which individuals change their behaviour or beliefs to correspond more closely to the behaviour of others in the group. It essentially involves yielding to group pressure.
•People conform because it is comfortable.
•Non-conformity is socially undesirable and many a times punishable offence.
•Most people believe that majority is always right, so it is better to conform.

•Whenever individual gets confused and not confident he/she conforms.
•Conformity provides assurance that individual is right.
People conform because of two types of influences:
1.Informational Influence, i.e., influence that results from accepting evidence rather than reality.
• It is social influence based on individuals desire to be correct—to possess accurate perceptions of the social world.


We conform because we have a strong desire to hold the right views. We want to be correct about various matters so we turn to other persons for guidance as to what is appropriate, e.g., if children see that, in the colony, no body is playing in the park then they get information from the actions of others that | park should not be used as playground. This is behaving according to evidence
then from reality.
2.Normative influence, i.e., influence based on a person’s desire to be accepted or admired by others. Individual follows the reality and conforms.
We conform in order to meet other’s expectations and so to gain their approval, e.g., if we see rules written on the board outside the park that playing in the park is prohibited then children avoid playing there.

Sheriff’s experiment known as auto-kinetic effect and Asch’s experiment prove that people do get carried away by the social influence whenever taking decisions.
Determinants of Conformity:
The degree of conformity among the group-members is determined by many factors which are as follows:
1.Size of the Group: 
(i)Conformity is greater when the group is small. It happens because it is easier for a deviant member to be noticed in a small group.
(ii) In a large group, if there is strong agreement among most of the members, conformity makes the majority and its norms stronger. In such a case, the minority would be more likely to conform because the group pressure would be stronger.
2. Size of the Minority: When the deviating minority size increases, the likelihood , of conformity decreases.
3. Nature of the Task:
•Where there is something like a correct or an incorrect answer, conformity is more.
•Where answers can vary widely without any answer being correct or incorrect,conformity would be less.
4.Public or Private Expression of Behaviour:
•If the group-members are asked to give their answers publicly, conformity is more.
•Less conformity is found under private expression.
5.Personality Characteristics:
•Some individuals have a conforming personality that is tendency to change their behaviour according to what others say or do in most situations and vice- versa.

7. Why do people obey even when they know that their behaviour may be harming others? Explain. (Delhi Board 2014)
Ans. Obedience: It is most direct form of social influence. Obedience refers to accepting commands/orders from the authority. Authority refers to a person who has inherent power to give reward or punishment.
If a person has power over another, obedience can be demanded; such a person usually has the means to enforce orders.
•Milligram’s studies seem to suggest that the ordinary people are willing, may be with some, reluctance, to harm an innocent person if ordered by someone in authority.
It has been observed that obedience to authority relieves the individual from the responsibility of their actions.
•Individual believes that if he/she will not obey then it will attract penalty.
•Authority commands for destructive obedience are gradually increased from lesser to greater levels of violence.
Sometimes events involved in destructive obedience move so quickly, that the people obeying orders have little time for thinking logically.

8.What are the benefits of co-operation?
Ans. Groups may be co-operative or competitive. Technically, the behaviour that yields maximal joint profit for all the parties involved is called co-operation. The behaviour that yields maximal relative gain is labelled competition.
•Co-operative goals are those, which are defined in such a way that each individual can attain the goal if other members are also attaining their goals. There is interdependence in goal attainment.
Effects of co-operation:
•Goal achievement becomes easy.
•Interpersonal relations get strengthened.
•Cohesiveness rises in the group.
•Group-members become ready to work for others.
•Willingness to accept other’s divergent view-point.

9. How is one’s identify formed?
Ans.Identity refers to the aspect of one’s self-concept that is based on group-membership.
•Our identity tells us what we are in a larger context.
•After one develops an identity, he/she internalises the norms emphasized in a group and adopts them.
•Identity provides a member of a group with a shared set of values, beliefs and goals about the social world.
•Identity helps to co-ordinate attitude and behaviour.
•The development of identity leads to the devaluation of the out group.

10.What are some of the causes of intergroup conflict? Think of any international conflict.
Reflect on the human price of this conflict.
Ans. • Conflict is a process in which either an individual or a group perceives that the others have opposite interest, and both try to contradict each other.
• In such conflicts intense feeling of ‘We’ and ‘They’ dominate.
• Both the groups believe that only their group (in group) will protect their interest.Individual group conflict occurs when the individuals, needs are different from the group’s needs, goals or norms. Inter group conflict refers to the situation of conflict between groups. It often occurs to maintain the identity of the group different and stronger than the other groups.
Some Major Reasons for Group Conflicts:
1.One major reason is lack of communication and faulty communication between both parties. This kind of communication leads to suspicion, i.e., there is a lack of trust, and hence, conflict results.
2. Another reason for inter group conflict is relative deprivation. It arises when members of a group compare themselves with the members of another group, and L perceive that they do not have what they desire to have, which the other group has.
In other words, they feel that they are not doing well in comparison to other groups. This may lead to feelings of deprivation and discontentment, which may trigger conflict.
3. Another cause of conflict arises when one party believes that it is better than the other, and what it is saying should be done. When this does not happen, both parties start accusing each other.
4.A feeling that the other group does not respect the norms of my group, and actually violates those norms, can cause conflict
5.Desire for retaliation for some harm done in the past could be another reason for conflict.
6.Biased perceptions are at the root of most conflicts.
7. Research has shown that when acting in groups, people are more competitive as well as more aggressive than when they are on their own. Groups compete over scarce resource, both material resources (e.g., territory) and money as well as social resources (e.g., respect and esteem).
8.Perceived inequality is another reason for conflict.
9.According to Gardener Murphy most conflicts begin in the minds of men and then go to the field.
Gardener Murphy, in his book ‘In the Minds of Men’, explains intergroup conflicts at three levels:
(a) Structural Level: It includes high rates of poverty, economic and sound stratification, inequality, limited political and social opportunity, e.g., Tribal areas of Jharkhand and West Bengal becoming fertile ground for Naxal movement.
(b) Group Level: Social identity, realistic conflict between groups over resources and unequal power relations between groups lead to conflicts, e.g., Dalits in India or Women Empowerment Movement.
(c) Individual Level: It includes beliefs, biased attitudes and personality characteristics. These are important determinants.


Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 7 Social Influence And Group Processes By StudyEducation NCERT TEXTBOOK QUESTION...

Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 6 Attitude And Social Cognition

By StudyEducation






NCERT TEXTBOOK QUESTIONS SOLVED

1.Define attitude. Discuss the components of an attitude.
Ans. Attitudes are state of the mind, set of views or thoughts or ideas regarding some topic which have an evaluative feature (positive, negative or neutral). These are relatively stable predispositions. .
Various components of an attitude are as follows:
(i)The thought component is referred to as the cognitive aspect of attitude.
(ii)The emotional component is known as the affective aspect.
(iii)The tendency to act is called the behavioural (conative) aspect.
These three aspects have been referred to as the A-B-C (affective-behavioural-cognitive)components of attitude. Attitudes are themselves not a tendency to behave or act in certain ways. They are part of cognition, along with an emotional component which cannot be observed from outside.

2.Are attitudes learnt? Explain how?
Ans. By enlarge attitudes are learnt. They are formed on the basis of learning.
Formation of Attitudes: The term ‘attitude formation’ refers to the movement we make from having no attitude toward an object to having a positive or negative attitude. There are some factors which contribute to the formation of attitudes:

1.Learning: The attitudes are acquired through learning. Many of our views are acquired in situations in which we interact with others or merely observe their behaviour.
-Classical Conditioning/Leaming by Association:
•A basic form of learning in which one stimulus, initially neutral, acquires the capacity to evoke reactions through repeated pairing with another stimulus.
•Player often develop a strong liking for the bat by which they made good runs. Many students start liking a subject if they like the teacher.
-Instrumental Conditioning/Leaming Altitude by Reward and Punishment: A basic form of learning in which responses that lead to positive outcomes or that permit avoidance of negative outcomes are strengthened.
•It applies to the situations when people learn attitudes which are systematically rewarded by significant others, such as parents, teachers or friends.
-Observational Learning: A basic form of learning in which individuals acquire new forms of behaviour or through observing others.
•Children are keen observers and learn a whole lot of things from their parents and other family members.
•They learn many attitudes about other ethnic groups, neighbours and idealize simply by observing the behaviours of adults.
2.Learning through Exposure to Information:
•Many attitudes are learnt in a social context without physical presence of others. Print media, electronic media, biographies of self-actualized people facilitate attitude formations.
3.Learning Attitudes through Group or Cultural Norms:
•Norms are unwritten rules of behaviour. Gradually these norms may become part of our social cognition, in the form of attitudes, e.g., offering money, sweets, fruits and flowers in a place of worship is a normative behaviour in various religions. People imitate such behaviour shown by others as socially approved and develop positive attitude towards it.

3.What are the factors that influence the formation of an attitude?
Ans. The following factors provide the context for the learning of attitude through various processes:
(i) Family and School Environment: parents and other family-members play a significant role in attitude formation. Learning of attitudes within the family and school usually takes place by association, through rewards and punishment and through modelling.
(ii)Reference Groups: Attitudes towards political, religious and social groups, occupations, national and other issues are often developed through reference groups. Reference groups indicate to an individual the norms regarding acceptable behaviour and ways of thinking. Various institutions, religion, culture and communities are form of reference groups.
(iii) Personal Experiences: Many attitudes are formed, not in the family environment or through reference groups, but through direct personal experiences which bring about a drastic change in our attitude towards people and our own life.
(iv) Media Related Influences: Technological advances have made audio-visual media and internet as very powerful sources for attitude formation. School textbooks also influence attitude formation. The media can be used to create consumerist attitude. The media can exert both good and bad influences on attitudes.

4. Is behaviour always a reflection of one’s attitude? Explain with a relevant example.
Ans. An individual’s attitude may not always be exhibited through behaviour. Likewise one’s actual behaviour may be contrary to one’s attitude towards a particular topic. Psychologists have found that there would be consistency between attitude and behaviour when:
(i)The attitude is strong and occupies a central place in the attitude system.
(ii)The person is aware of his/her attitudes.
(iii)Person’s behaviour is not being watched or evaluated by others.
(iv)Person thinks that the behaviour would have a positive consequences.
Richard La Piere, an American social psychologist, conducted the following study. He asked a Chinese couple to travel across the United States, and stay in different hotels. Only once during these occasions they were refused service by one of the hotels. La Piere sent out questionnaires to managers of hotels and tourist homes in the same areas where the Chinese couple had travelled asking them if they would give accommodation to Chinese guest. A very large percentage said that they would not do so. This response showed a negative attitude towards the Chinese, which was inconsistent with the positive behaviour that was actually shown towards the travelling Chinese couple. Attitudes may not always predict actual pattern of one’s behaviour.

5.Highlight the importance of schemas in social cognition.
Ans.•Social schemas (schemata) are mental structure.
•They function as a framework to process social information. These schemas lead to emergence of prototypes.
•Prototypes are concepts which have most of the defining features of a concept, class or family.
•These are best representatives of the population.
•Various stereotypes emerge from these schemas. In other words stereotypes are category-based schemas.

6. Differentiate between prejudice and stereotype.
Ans. Prejudices are negative attitude.
•These are bias about others.
•Prejudices are baseless and false.
•It refers to biased attitude formed about an individual or a group of people.
•These are usually negative.
•It has three components, i.e., A-B-C-
(a) Affective (Emotional i.e dislike or hatred).
(b)Behavioural (i.e., discrimination).
(c)Cognitive (Believes, i.e., stereotypes).
Stereotypes are cognitive component of prejudice. It is strongly influenced by the processing of incoming social information.
•These are over-generalized beliefs, e.g., girls are talkative.
•Stereotypes are category based schemas.
•These may be positive or negative or neutral.
•Stereotype has no emotional blending.
•From stereotypes, prejudices may emerge very easily.
•Stereotypes are usually formed for the groups.
•Stereotypes are pre conceived notions.

7. Prejudice can exist without discrimination and vice-versa. Comment.
Ans. Prejudices can exist without being shown in the form of discrimination. Similarly,
discrimination can be shown without prejudice.
•Wherever prejudice and discrimination exist, conflicts are very likely to arise between groups within the same society.
•We all witnessed many instances of discrimination, with and without prejudice, based on gender, religion, community, caste, physical handicap, and illnesses such as AIDS.
•Moreover, in many cases, discriminatory behaviour can be curbed by law. But, the cognitive and emotional components of prejudice are more difficult to change.

8. Describe the important factors that influence impression formation.
Ans. Impression formation is a process by which impression about others is converting into more or less induring cognitions or thoughts about them.In short, impression formation is a process through which we draw quick conclusion/ inferences regarding others.
Factors facilitating Impression Formation:
•Nature of the phenomena (familiar or unfamiliar).
•Personality traits of the perceiver.
•Social schemas stored in the mind of perceiver.
•Situational factors.
The process of impression formation consists of the following three sub-processes:
•Selection: We take into account only some bits of information about the target person.
•Organization: the selected information is combined in a systematic way.
•Inference: We draw a conclusion about what kind of person the target is.
Some specific qualities, that influence impression formation, are:
•The information presented first has a stronger effect than the information presented at the end. This is called the primacy effect.
•We have a tendency to think that a target person who has one set of positive qualities must also be having other specific positives that are associated with first set. This is known as halo effect, e.g., if we think that a person is ‘tidy’ then we are likely to think that this person must also be hard/working.
•Whatever information comes at the end may have a stronger influence on impression formation. This is known as the recency effect.

9.Explain how the attribution made by an ‘actor’ would be different from that of an ‘observer’.
Ans. Actor observer phenomena refers to the tendency to attribute our own behaviour mainly to situational causes but the behaviour of others mainly to internal (dispositional) cause.
A distinction is found between the attribution that a person makes for actorrole and observer-role.
Person makes attribution for his/her own positive and negative experiences, it is actor role and the attribution made for another person’s positive and negative experience is observer-role.
For example, if we get good marks, we will attribute it to our own ability and hard work (actor-role, internal attribution for a positive experience). If we get bad marks, we will say we were unlucky or test was difficult (actor-role, external attribution for negative experience).
On the other hand, if our classmate gets good marks, we will attribute his/her success to good luck or easy test (observer-role, external attribution for positive experience). If same classmate gets bad marks, we are likely to feel that his/her failure was because of low ability or due to lack of effort (observer-role, internal attribution for a negative experience).
The reason for the difference between the actor and observer roles is that people want to have a nice image of themselves, as compared to others.

10.How does social facilitation take place?
Ans. • It is form of group influence.
•Social facilitation refers to a concept that performance on specific task is influenced by the mere presence of others.
•Norman Triplett observed that individuals show better performance in presence of others, than when they are performing the same task alone.
Better performance in presence of others is because the person experiences arousal, which makes the person react in a more intense manner.
The arousal is because the person feels he or she is being evaluated. Cottrell called this idea evaluation apprehension. The person will be praised if performance is good (reward); is criticised if performance is bad (punishment). We wish to get praise and avoid criticism, therefore we try to perform well and avoid criticism.
As in case of complex task, the person may be afraid of making mistakes. And the fear of criticism or punishment is stronger.
If the others present are also performing same task, this is called a situation of co-action. When task is simple or a familiar one, performance is better under co-action than when the person is alone.
Task performing can be facilitated and improved or inhibited and worsened by the presence of others. If we are working together in a larger group, the less effort each member puts in. This phenomena is called social loafing, based on diffusion of responsibility. Diffusion of responsibility can also be frequently seen in situations where people are expected to help.

11.Explain the concept of pro-social behaviour.
Or
Describe the factors influencing Pro-social behaviour. (CBSE 2013)
Ans. Pro-social behaviour is any positively valued behaviour that does good to another person, is done without any pressure from outside and without any expectation of a reward or a return.
Humans are social beings. Most of their activities are organized with the help of others. We cannot live and grow unless there is support from others. We often engage in helping others. Such efforts are considered as pro-social behaviour. For any behaviour to be pro¬social, it should fulfil the following conditions:
•There has to be an intention to benefit the other person. Any pro-social act, which one accomplishes by compulsion or as a requirement of a job, does not merit to be called ‘pro-social’.
•The behaviour should be considered socially desirable by the other members of the society. Obviously, helping a thief in stealing is not a pro-social behaviour.
•If an act intended to benefit others is also expect to benefit the helper, it cannot be termed as ‘pro-social’.
The intentions and the consequent positive behaviour are more important considerations of pro-social behaviour than the actual benefits.
The other term which are used interchangeably with pro-social behaviour is altruism. The literal meaning of altruism is “doing things or acting for the interest of others without any ulterior motive.” It is a behaviour that reflects an unselfish concern for the welfare of others. All charitable, humanitarian, philanthropic activities, which people do without any self-interest, come under the category of altruism behaviour.
Determinants of Pro-social Behaviour: The pro-social behaviour depends on many factors.
(i)Pro-social behaviour is based on an inborn, natural tendency in human beings to help other members of their own species.
(ii)Pro-social behaviour is influenced by learning through modelling and positive reinforcement in the family.
(iii)Cultural factors influence pro-social behaviour. Some cultures actively encourage people to help the needy and distressed. Individuals in cultures suffering from a shortage of resources may not show a high level of pro-social behaviour.
(iv) Pro-social behaviour is expressed when the situation activates certain ‘social norms’ that require helping others. Three norms have been mentioned in context of pro-social behaviour:
(a)The norms of social responsibility. We should help anyone who needs help without considering any other factors.
(b)The norms of reciprocity. We should help persons who have helped us in the past.
(c)The norms of equity. We should help others whenever we find that it is fair to do so.
(v)Pro-social behaviour is affected by the expected reactions of the person who is being helped. For example, people might be unwilling to give money to a needy person because they feel that the person might feel insulted, or may become dependent.
(vi)Pro-social behaviour is more likely to be shown individuals who have a high level of empathy, that is, the capacity to feel the distress of the person who is to be helped, e.g., Mother Teresa.
Factors inhibiting Pro-social Behaviour:
(a)Diffusion of Responsibility: Pro-social behaviour may be reduced when the number of bystanders is more than one. On the other hand, if there is only one bystander, this person is more likely to take responsibility and actually help the victim. It happens because each person thinks that others will take the responsibility.
(b)Feeling State of the Individual: Person in a bad mood, being busy with one’s own problems or feeling that the person to be helped is responsible for his/her problem, may not help others.

12.Your friend eats too much junk food, how would you be able to bring about a change in his/her attitude towards food?
Ans. Since my friend eats junk food, it will have some reinforcing value to him/her. In order to bring about a change in his/her attitude towards food, following techniques could be used:
First of all what needs to be targeted is ‘the way he/she thinks about junk food, i.e., the cognitive aspect of his/her positive attitude towards junk food. The modification in his/ her attitude can be achieved through using rational as well as emotional appeal and, if required, help of a dietician whose credibility in this area is very high will be of great use. Attitude changes may be brought about by:
1.Encouraging him/her to read about what is required for a healthy development, e.g., minerals etc. which are not found in junk food.
2.Showing him/her the negative consequences of eating junk food like obesity, other health-related problems by exposing him/her to real life examples.
3.Request people around him/her like family-members, elders and teachers whom he/ she likes. If they provide a role model, i.e., not to consume junk food then he/she will imitate their behaviour.
4.Giving his/her choice and space to decide what is right for him/her considering both the aspects of the food and asking him/her to focus and think about the future problems associated with his/her liking.
All these things can bring about cognitive dissonance which might ultimately bring about the attitude change.


Madhya Pradesh Board Class 12 Psychology  Solutions Chapter 6 Attitude And Social Cognition By StudyEducation NCERT TEXTBOOK QUESTIONS SOLVE...

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