NCERT Solutions For Class 11 Business Studies Emerging Modes of Business
NCERT Solutions For Class 11 Business Studies Emerging Modes of Business TEXTBOOK QUESTIONS SOLVED I.Multiple Choice Questions Tick mark (✓) the most appropriate answer to the following questions: Question 1. e-commerce does not include: (а) A business’s interactions with its suppliers (b) A business’s interactions with its customers (c) Interactions among the various departments within the business (d) Interactions among the geographically dispersed units of the business Question 2. Outsourcing: (a) Restricts only to the contracting out of Information Technology Enabled Services. (TIES) (b) Restricts only to the contracting out of non-core business (c) Includes Contracting out of manufacturing and RandD as well as services processes -both core and non-core, but restricts only to domestic territory (d) Includes off-shoring Question 3. The payment mechanism typical to e-business (a) Cash on delivery!CoD) (b) Cheques (c) Credit and Debit Cards (d) E-cash Question 4. A Call Centre handles...